Centralized Processing of Returned BNC Mail
On October 15, the Judiciary’s Bankruptcy Noticing Center (BNC) contractor will begin
accepting, processing and securely disposing of notices that would otherwise be returned to the
bankruptcy courts by the United States Postal Service (USPS). The service will eliminate nearly
all manual processing of returned mail currently performed by court personnel and will provide
timely notification to debtors’ attorneys of returned notices.
Currently, BNC returned mail goes either to the court or to debtors’ attorneys. As a
cost-savings and efficiency measure, bankruptcy courts have been strongly urged to have most
returned mail sent to the debtor’s attorney, which provides notice that a better address for such
recipient should be provided to the court. This procedure is not changing. What does change,
however, is that those pieces of mail that are currently directed for return to the bankruptcy courts
will now be handled in one facility through the new centralized return mail program.
Under the terms of the revised contract, the BNC contractor will have two business days
from receipt to process the returned mail, and the contractor’s system will autogenerate a Notice
of Returned Mail email notification to the debtor’s attorney, with a copy of the notice as a PDF
attachment, advising of the returned mail by the USPS. If no attorney email address is available
or if the debtor is pro se, the Notice of Returned Mail will be sent by U.S. mail to the attorney or
pro se debtor, as appropriate.
Thus, beginning this month, debtors’ attorneys will start to receive returned mail in
bankruptcy cases in two different ways: regular USPS mail for the majority of items where the
return address is the debtor’s attorney, and email Notices of Returned Mail for returned mail that
would have been sent back to the bankruptcy court.