FAQs

If you have a question and don't see it here, please contact us.  You may click here or you may click on the Contact Us Link at the bottom of most pages on this site.

  • I clicked on an image and now I can't find it. I got a receipt but no image. Where did it go?

    A couple things can occur in this instance. One is that your browser may background the image viewer and until you minimize your browser you can't see the image. Another may be that it is a large image and hasn't finished downloading or the link is extremely slow and hasn't finished downloading. Another possibility is something mentioned earlier. It may be that that image type was set to automatically save by default instead of opening from the current location.
     

  • Why do some cases not have images?

    Our images only go back as far as 1997, however we do have case information available on this site that goes back before that time on some older pending cases.
     

  • Why do some images show "0 pages"?

    The older image files(pre 2000) were converted from a different format and under the old system that format of multiple pages was unable to count the pages. A way to know how many pages is that most single pages are between 30K and 50K. So a 300K file would probably be about seven pages.
     

  • What is the best browser to use?

    This Court cannot endorse any one company over others, but most current versions of Internet Explorer and Mozilla Firefox work well. Other browsers and Older versions of browsers  may have problems viewing information on this site.  

  • How do I get a Pacer account?

    You may visit the Pacer Service Center's site at http://pacer.psc.uscourts.gov or call (800)676-6856. This account will be good for both Web Pacer and Web RACER.
     

  • Is there a charge for using PACER?

    Yes, there is an access fee of 8¢ per page with a $2.40 cap per download as set forth by the Judicial Conference of the United States. A page is defined as a one page image or 55 lines of text. This fee will be charged once you click on an image or report. You will be charged once you view it whether you choose to save it or not.
     

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