Agencies are notified that on Saturday, January 7, 2023, beginning at 6:00 pm (ET), Pay.gov will conduct a Disaster Recovery Exercise (DRE) and transfer production system operations from the primary data center in Dallas, Texas (DOC) to the contingency data center in East Rutherford, New Jersey (EROC). Agencies will experience a total interruption of all Pay.gov services during the transfer activity. Target duration for this exercise is four hours. An email notice will be provided by 10:00 pm (Eastern) if the exercise will require more time to complete then planned. Agencies will receive an email notice once production operations are fully restored and available for general use. For reference, the Pay.gov Production IP for TCS services at EROC is 126.96.36.199 - (https://tcs.pay.gov) Outbound from the agency perspective. Please contact Pay.gov Customer Support at (800) 624-1373, option 2, or firstname.lastname@example.org with any questions or concerns.
Friday, January 6, 2023